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Terms of Service & Privacy Policy

Last Updated: November 19, 2025

Terms of Service

1. Acceptance of Terms

By accessing and using ShieldOS ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use the Service. ShieldOS is a decentralized security operating system built on the Solana blockchain, providing users with sovereign control over their digital security and data.

2. Description of Service

ShieldOS provides a comprehensive suite of decentralized security tools including:

  • ShieldOS Assistant - AI-powered security assistant for blockchain operations
  • ShieldOS Authenticator - Multi-factor authentication with Web3 identity verification
  • ShieldOS Vault - Encrypted storage for sensitive data and digital assets
  • ShieldOS Chat - End-to-end encrypted messaging with blockchain verification
  • ShieldOS Drive - Distributed file storage with Web3 encryption
  • ShieldOS Calendar - Decentralized scheduling with Web3 identity integration
  • Additional services as may be added from time to time

3. User Responsibilities

As a user of ShieldOS, you are responsible for:

  • Private Key Security: You are solely responsible for maintaining the security of your private keys, seed phrases, and wallet credentials. ShieldOS operates on a zero-knowledge architecture and cannot recover lost keys or credentials.
  • Compliance: Ensuring your use of the Service complies with all applicable laws and regulations in your jurisdiction.
  • Accurate Information: Providing accurate and truthful information when using the Service.
  • Prohibited Activities: Not using the Service for any illegal activities, fraud, money laundering, or any activities that violate these terms.
  • Account Security: Maintaining the confidentiality of your account and notifying us of any unauthorized access.

4. Decentralization and Blockchain Operations

ShieldOS operates on the Solana blockchain and utilizes decentralized protocols. You acknowledge that blockchain transactions are irreversible and that ShieldOS cannot reverse, cancel, or modify transactions once they are confirmed on the blockchain. Gas fees and network costs are your responsibility and are non-refundable.

5. Intellectual Property

All content, features, and functionality of ShieldOS, including but not limited to text, graphics, logos, icons, images, audio clips, and software, are the exclusive property of ShieldOS and are protected by international copyright, trademark, and other intellectual property laws. You retain ownership of your data and content stored using ShieldOS services.

6. Limitation of Liability

ShieldOS is provided "as is" without warranties of any kind. To the fullest extent permitted by law, ShieldOS shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or crypto assets, resulting from your use or inability to use the Service. You assume all risks associated with using blockchain technology and cryptocurrency.

7. Termination

We reserve the right to suspend or terminate your access to ShieldOS at any time, with or without notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties, or for any other reason. Due to the decentralized nature of the Service, data stored on blockchain networks will persist according to the protocols of those networks.

8. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes through the Service or via email. Your continued use of ShieldOS after such modifications constitutes your acceptance of the updated terms.

Privacy Policy

1. Our Commitment to Privacy

ShieldOS is built on the principle of zero-knowledge architecture and user sovereignty. We are committed to protecting your privacy and giving you full control over your data. This Privacy Policy explains how we collect, use, and protect your information when you use our decentralized security services.

2. Zero-Knowledge Architecture

ShieldOS employs a zero-knowledge proof system, which means:

  • No Access to Your Data: We cannot access, read, or decrypt your encrypted data. All encryption occurs client-side on your device.
  • No Password Storage: We never store your passwords, seed phrases, or private keys. They remain solely in your possession.
  • Encrypted Communication: All data transmitted through ShieldOS services is encrypted end-to-end.
  • Blockchain Privacy: Transaction data on public blockchains is visible according to the blockchain's protocol, but personal identification is not linked unless you choose to do so.

3. Information We Collect

ShieldOS collects minimal information to provide and improve our services:

  • Account Information: Wallet addresses and public keys for authentication (no personal identification required).
  • Usage Data: Anonymous analytics data about feature usage, performance metrics, and error logs to improve the Service.
  • Device Information: Browser type, operating system, and device identifiers for security and compatibility purposes.
  • Blockchain Data: Publicly available transaction data recorded on the Solana blockchain.
  • Communication Data: If you contact support, we may collect your email and the content of your communications.

4. How We Use Your Information

We use the collected information for the following purposes:

  • To provide, maintain, and improve ShieldOS services
  • To authenticate users and prevent fraud
  • To monitor and analyze usage patterns and trends
  • To detect, prevent, and address technical issues
  • To send important updates about the Service
  • To comply with legal obligations and protect our rights

5. Data Storage and Security

Your encrypted data is stored using distributed storage solutions and blockchain technology. We implement industry-standard security measures including AES-256 encryption, secure key management, multi-signature protocols, regular security audits, and DDoS protection. However, no method of transmission over the internet is 100% secure, and you acknowledge the inherent risks of using blockchain technology.

6. Data Sharing and Disclosure

ShieldOS does not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist in operating our Service, under strict confidentiality agreements.
  • Legal Requirements: When required by law, subpoena, or other legal process.
  • Protection of Rights: To protect the rights, property, or safety of ShieldOS, our users, or the public.
  • Blockchain Transparency: Transaction data on public blockchains is inherently transparent and visible according to blockchain protocols.

7. Your Privacy Rights

You have the following rights regarding your data:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your data, subject to legal and blockchain immutability constraints.
  • Portability: Request a copy of your data in a portable format.
  • Opt-Out: Opt-out of non-essential communications and data collection.

8. Cookies and Tracking

ShieldOS uses minimal cookies and tracking technologies for authentication, security, and analytics purposes. You can control cookie settings through your browser, but disabling cookies may affect functionality. We do not use cookies for advertising or third-party tracking.

9. International Data Transfers

ShieldOS operates globally through decentralized infrastructure. Your data may be processed in various countries through distributed nodes. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

10. Children's Privacy

ShieldOS is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about these Terms of Service or Privacy Policy, please contact us:

Email: privacy@shieldos.xyz

Website: https://shieldos.xyz

Twitter: @shield_os

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